Privacy Policy

1. Who we are

SARA Tech Limited ("SARA Tech", "we", "us") is a software development company with offices in Rajshahi (Bangladesh), Yamato, Kanagawa (Japan) and Shenzhen (China). This policy explains how we collect, use and protect your personal information when you use our website at saratech.com.bd.

2. Information we collect

Contact details you give us voluntarily — when you submit a contact or quotation form we collect your name, email address, phone number, company name and the message or project details you provide.

Newsletter email address — if you subscribe to updates, we store your email address.

Technical data — like most websites, our hosting provider may log basic request information (IP address, browser type, pages visited) for security and performance purposes.

3. How we use your information

To respond to your enquiry and prepare quotations for your project.

To send you updates if you have explicitly subscribed to our newsletter. Every email includes an unsubscribe link.

To improve our website, keep it secure and meet legal obligations.

We do not sell, rent or trade your personal information to third parties.

4. Where your data is stored

Form submissions are stored in a managed PostgreSQL database hosted on Neon's cloud infrastructure. Access is restricted to authorized SARA Tech personnel through password-protected administrative accounts.

5. Cookies

Our website uses only essential cookies required for security and administration. We do not use advertising or third-party tracking cookies.

6. Your rights

You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it at any time. To make a request, email sales@saratechltd.com. We will respond within 30 days.

7. Changes to this policy

We may update this policy from time to time. The latest version is always available on this page with its effective date shown above.

8. Contact

Questions about this policy or your data? Email sales@saratechltd.com or write to us at 94/1 (1st Floor), Talaimari, Rajshahi 6204, Bangladesh.